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Apr 30, 2023
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Didn't you hear first about the Five Whys from a Toyota dealer or something? Very curious how that came up!

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May 1, 2023
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Great story. We may drag you into our podcast at some point!

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So much of my own reactivity is due to stopping at the first why. It leads me to blaming others and holding them responsible for my emotions. I’ve learned so much about myself and improved my relationships by using this technique. Thank you for sharing.

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Glad it helped, and happy that I shared!

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